We ship stock orders daily. Custom orders, please allow 1- 2 weeks in the house. A hard copy is requested for custom orders. We can take rush orders depending on our production schedule, however, a fee may apply.
Purchase orders are accepted from churches, schools, and organizations with a tax ID#. Invoices are normally sent with the order and /or emailed. Payment is due within 10 days from the time we SHIP your order. A late payment fee of 1.5% per month will apply to overdue invoices. If you do not yet have an account with us, call us at 800-474-2266 to set up your school/organization’s account. Pre-payment may be required for new accounts.
Orders are shipped by either US Priority Mail or UPS depending on order size/type. Orders usually are shipped pre-paid within 1-2 business days after we receive the order with the exception of custom orders. A minimum lead time of 2 weeks on custom bookmark ribbon orders is required. Rush custom orders may be accommodated with a fee. Please CALL for time availability. Custom orders are NOT refundable or returnable.
Any damage claim or disparity in shipping must be reported to Award Ribbons Plus within 5 days of receipt of order. All packing materials must be retained for USPS/UPS inspection. No guarantee.
All payments are US dollars. We ship only to the United States. Major cards are accepted via Pay Pal. Your information, billing and/or otherwise, is completely secure and confidential. We do NOT share any information.